PharmaKPO, as one of the companies within ADEC Group, has access to industry certifications and accreditations acknowledging the Group's commitment and adherence to recognized best practices.

ISO 14001:2004

Environmental Management System (EMS)

  • Identification and Analysis of Environmental Aspects
  • Establishment of Objective, Targets and Programmes
  • Management and reduction of Environmental Impacts
  • Compliance to Applicable Legal and Environmental Regulatory Requirements
  • AMDATEX Certified as of December 2009

ISO/IEC 27001:2005

Information Security Management System (ISMS)

  • For the Provision of Business Process Outsourcing (BPO) Services including the following IT-enabled activities: Date Receipt/Downloading; Data Research, Evaluation, Analysis and Abstracting; Data Conversation/Entry and Data Uploading).
  • AMDATEX Certified as of March 2007
  • ADEC Solutions-USA certified as of April 2012, Certification No. IS 569643

ISO 9001:2008

Quality Management System (QMS)

  • For the Provision of Global Business Process Outsourcing Services.
  • AMDATEX Certified as of November 2005
  • ADEC Solutions-USA certified as of September 2009, Certification No. FS 552080

Business Software Alliance

Sam Advantage Program

  • Certified as of August 2006
  • Affirmations:
    • > Practices software asset management
    • > All software are licensed


10 Monument Street
Deposit, New York 13754
Phone: 1.607.467.4600
Fax: 1.607.467.4632

26th Floor Philippine AXA Life Centre
Senator Gil Puyat Avenue
1200 Makati City
Phone: 63.2.798.8400
Phone: 63.2.775.0632
Fax: 63.2.775.0632 loc. 8050

what we offer

Pharma KPO is led by a team of industry leaders who each have at least 10 years of experience in BPO and KPO projects, both in actual production and project management. Being subject matter experts (SMEs) themselves, our management staff integrate basic pharmaceutical and medical knowledge with their production experience and industry best practices to ensure the delivery of highest quality output to our customers.

Our Location

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