Pharma KPO provides pharmaceutical companies and health care providers with leading solutions that are anchored on the ADEC Group's reputation as a top BPO provider to numerous global and local corporations.

Pharma KPO strictly adheres to industry standards and best practices, ensuring streamlined and cost-effective business operations that create long-term value for the organizations and their members, patients or customers. Its vast resources in the outsourcing business includes a pool of top-level experts who fully understand the different issues in the health care industry.

Business Process Outsourcing (BPO) Solutions

Anchored on the ADEC's Group's global expertise and infrastructure for business process outsourcing services, Pharma KPO is making its considerable network of resources and capabilities available to local and global pharmaceutical and health care organizations who desire to reduce costs while streamlining their repetitive back office and support processes.

Medical Records Management
Electronic Health Record (EHR) and Practice Management Solutions
Back-office Support
Contact Center Services
Membership/Enrollment Support
Claims Administration Support
Revenue Cycle Management

Knowledge Process Outsourcing (KPO) Solutions

To compete in a highly competitive and fast-evolving market, organizations in the health care services and life science industries need a thorough familiarity with technical and market issues, as well as a constantly updated and organized databank that is readily accessible, and lends itself well to analyses that are suited to their specific information needs.

Pharma KPO ensures that clients have ready and easy access to crucial business information, using a platform that is capable of supporting complex data storage and processing needs.

Analytics/ Business Intelligence
Creative Services
Patent Research
Drug Literature Search and Retrieval


10 Monument Street
Deposit, New York 13754
Phone: 1.607.467.4600
Fax: 1.607.467.4632

26th Floor Philippine AXA Life Centre
Senator Gil Puyat Avenue
1200 Makati City
Phone: 63.2.798.8400
Phone: 63.2.775.0632
Fax: 63.2.775.0632 loc. 8050

what we offer

Our project teams are located in the Philippines, which is generally regarded as the third largest English-speaking nation in the world. With a 93.9% English literacy rate, customers can be assured that their requirements are clearly understood and implemented as if the team were located right within their premises. Any issues that arise are resolved immediately because of the lack of a communication barrier.

Our Location

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