Subject matter knowledge

We provide customers access to a team of subject matter experts (SMEs) that are best suited for their business needs. Staff members with degrees in pharmaceutical sciences, pharmacology, medicine and nursing are deployed to project teams as necessitated by customer specifications. We ensure that our SMEs are trained in English-speaking universities with curricula that are patterned after the best universities in the world.

BPO & KPO experience

Pharma KPO is led by a team of industry leaders who each have at least 10 years of experience in BPO and KPO projects, both in actual production and project management. Being subject matter experts (SMEs) themselves, our management staff integrate basic pharmaceutical and medical knowledge with their production experience and industry best practices to ensure the delivery of highest quality output to our customers.

English language proficiency

Our project teams are located in the Philippines, which is generally regarded as the third largest English-speaking nation in the world. With a 93.9% English literacy rate, customers can be assured that their requirements are clearly understood and implemented as if the team were located right within their premises. Any issues that arise are resolved immediately because of the lack of a communication barrier.

Global reach/presence

Pharma KPO is part of the ADEC Group, with its network of offices from the Americas, Asia-Pacific, and Australia. This cultural and geographical diversity within the organization has molded our teams to become globally adaptable and capable of adjusting not only to cultural but also to geographical differences with their colleagues and customer counterparts.

Quick turnaround

Our production teams' East Asian location gives us the advantage of working on the customer's requirements only a few hours after they are received. This makes it possible for us to deliver output within a short amount of time - even less than 24 hours if needed.

 

10 Monument Street
Deposit, New York 13754
Phone: 1.607.467.4600
Fax: 1.607.467.4632
Email: usa@pharmakpo.com

26th Floor Philippine AXA Life Centre
Senator Gil Puyat Avenue
1200 Makati City
Phone: 63.2.798.8400
Phone: 63.2.775.0632
Fax: 63.2.775.0632 loc. 8050
Email: phils@pharmakpo.com

what we offer

We provide customers access to a team of subject matter experts (SMEs) that are best suited for their business needs. Staff members with degrees in pharmaceutical sciences, pharmacology, medicine and nursing are deployed to project teams as necessitated by customer specifications. We ensure that our SMEs are trained in English-speaking universities with curricula that are patterned after the best universities in the world.

Our Location

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